Privacy Policy
Last Updated: June 2025
Personally Identifiable Information (PII)
PII includes any information that can identify, contact, or locate an individual. This includes, but is not limited to, your name, address, phone number, email address, and payment information. PII does not include anonymized or aggregated data. For registered customers, we may also collect business information and service preferences.
How We Collect Your Information
We collect information directly from you when you interact with our website, request services, fill out our quote form, or communicate with us via phone, SMS, or email. Third-party service providers — such as payment processors and delivery services — may also collect information on our behalf. We ensure these providers adhere to applicable privacy standards.
How We Use Your Information
We use your information to: (1) provide and enhance our portable restroom rental services and process transactions; (2) communicate with you about service confirmations, scheduling, and updates; (3) personalize your experience on our website; (4) send relevant promotions or service information, which you may opt out of at any time; and (5) comply with applicable legal obligations.
Your Rights Under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the CCPA: (1) Right to Know — you may request information about the personal data we have collected, used, disclosed, or sold over the past 12 months. (2) Right to Delete — you may request deletion of your personal data, subject to certain legal exceptions. (3) Right to Opt-Out of Sale — Happy Clean Rental Services does not sell personal data. However, you may contact us to confirm this or submit an opt-out request. (4) Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights. To exercise your rights, contact us at info@happycleanportables.com.
How We Protect Your Information
We implement security measures including encryption protocols for sensitive data and restricted access limited to authorized personnel. We regularly review and update our security practices. While we strive for the highest standards, no system is completely infallible and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies to improve your browsing experience and analyze website usage. You may manage cookie preferences through your browser settings; however, disabling cookies may affect site functionality. We also collect IP addresses and browser type information to monitor site performance and enhance user experience.
Third-Party Vendors
We may share your information with third-party vendors involved in service delivery, such as payment processors, scheduling tools, and logistics providers. Our Privacy Policy does not govern their practices. We recommend reviewing the privacy policies of any third-party services you use in connection with our platform.
Aggregated and Anonymized Data
We may share aggregated, non-personally identifiable data with partners for analysis and business improvement purposes. This data cannot be used to identify you individually.
Mobile Application — Geolocation for Drivers
Our mobile application may collect geolocation data from service drivers to optimize routes and ensure delivery efficiency. This data is used internally and is handled in compliance with California privacy laws. We are committed to protecting location data and using it solely to improve service quality.
Updating or Deleting Your Information
To update, correct, or request deletion of your personal information, please contact us at info@happycleanportables.com. We may retain certain information as required by law or for legitimate business purposes, but deactivated data will not be used or disclosed further.
Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updates will be posted on this page. Significant changes may be communicated to you directly via email or notice on our website.
For questions or to exercise your privacy rights, contact us at info@happycleanportables.com